Privacy Policy

Effective Date: October 2026

1. Overview

Pihu Labs ("we", "us", or "our") builds thoughtfully engineered mobile applications and digital experiences. We believe privacy is a fundamental human right. Our products are designed to minimize data collection, operate offline wherever possible, and never sell personal information to third-party data brokers or advertisers.

This Privacy Policy outlines how we handle information across our website (pihulabs.com) and our software products.

2. Information We Collect

We only collect information necessary to deliver and improve our services:

  • Direct Inquiries: When you email us directly at contact@pihulabs.com, we collect your email address and any message content you provide to respond to your inquiry.
  • Website Technical Logs: Like standard web hosts, our hosting infrastructure may temporarily process technical data such as browser type, IP address, and request timestamps solely to prevent malicious traffic and ensure server stability.
  • Mobile Application Data: Our mobile apps are primarily built with offline-first architecture. All user-generated activity logs are stored locally on your device by default. Where optional cloud sync is enabled, data is transmitted securely using industry-standard encryption.

3. How We Use Information

Information collected is used strictly for:

  • Responding to customer support, inquiries, and collaboration requests.
  • Operating, maintaining, and improving our apps and website.
  • Ensuring security, debugging crashes, and preventing fraud or abuse.

We do not sell, rent, or trade your personal data with advertisers or third parties.

4. Product-Specific Privacy Policies

Certain mobile applications have dedicated privacy terms reflecting their specific technical architecture:

5. Third-Party Services

We may use reputable third-party infrastructure providers to support our operations:

  • Hosting & Delivery: Cloudflare Pages for secure static web hosting and DDoS protection.
  • App Infrastructure: Google Play Services and Firebase (Authentication, Firestore) for users who opt into real-time family synchronization in our mobile apps.

These providers process data only on our behalf and comply with strict data protection standards.

6. Data Retention and Security

We implement appropriate technical safeguards to protect your data. Correspondence is retained only as long as necessary to resolve your requests. When you delete an account or uninstall our offline applications, all local app data is erased from your device immediately.

7. Your Rights and Data Deletion

You have the right to request access to, correction of, or deletion of any personal data we hold about you. To submit a data deletion request or inquiry, email us at contact@pihulabs.com and we will process it promptly.

8. Changes to This Policy

We may occasionally update this Privacy Policy. Any modifications will be posted directly to this page with an updated effective date.

9. Contact Us

If you have any questions or feedback regarding this Privacy Policy, please reach out to us at:

Email: contact@pihulabs.com